Category: Organisational Success, Sales and Marketing This high-performance action is to check the customer experience you are delivering. This is arguably the most important aspect of success in business today for at least these reasons: Customer preferences are changing more…
Written by: Alan Rodway – YCO CATEGORY: People and Performance Being thin-skinned, easily offended, rejecting advice or feedback because it’s hard to take, taking up defensive positions … all stop people fulfilling their potential in their careers, in fact…
This article is based entirely on the real-world experience of working with privately owned businesses. It’s not theory; it’s all about what works and the very severe risks of not engaging a proper budgeting process. * Written by Alan Rodway from…
A business’s value proposition is what it offers to the market, how it’s delivered and how it’s priced. First, the cliche of working on the business and not just in it is strongly applicable to regularly and objectively reviewing the…